Simple City Wellness
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Frequently Asked Questions
Who updates/provides all the public information on this website (blogs, etc.)?
All information provided and updated on this website is currently created, edited, and updated by Kathryn M Eddingsaas, RD, CD, CEO.
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Who provides services such as the meal plan package, 1:1 medical nutrition therapy, outpatient nutrition therapy, and eating disorder therapy?
All services provided through Simple City Wellness are currently done by Kathryn M Eddingsaas, RD, CD, CEO.
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Where can services be provided? Can they be provided virtually?
Currently, Kathryn Eddingsaas is working and certified and licensed as an RD in Wisconsin. All services are currently virtual. Kathryn Eddingsaas, RD, CD, is only practicing with patients in Wisconsin at this time. Kathryn plans on getting certified in more states to provide more access to virtual care. Proof of Wisconsin residency will be required before time of service.
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Do the therapeutic/outpatient therapy services accept insurance?
At this time, Simply City Wellness does not accept insurance payments/plans. All services are paid out-of-pocket and prices on each service are listed as such. Payments must be made online ahead of service.
Terms & Conditions
Agreement between User and Simplecitywellness.org (July 2023)
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Simplecitywellness reserves the right, in its sole discretion, to change the terms under which its most recent version of the terms will supersede all previous versions. Simplecitywellness encourages you to stay informed of our updates. All current policies and updates are effective as of July 1st, 2023. Visiting simplecitywellness.org or sending emails to simplecitywellness@gmail.com constitutes electronic communications. You consent to using electronic communications and you agree that all notices, disclosures, agreements, etc. that we provide to you electronically (via e-mail and on the site) satisfy any legal requirement that such communications be in writing.
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Cancellation/Refunding
​At this point in time, on-going services (meaning services with follow-ups included) cannot be cancelled or refunded after being purchased in whole prior to the beginning of services. In the future, this policy will change.
One time services can be cancelled/refunded, as long as it is done within 24 hours prior to the start of service. By accepting and paying for this service, you are agreeing to all of Simple City Wellness’s terms and conditions.
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Information Subject To Change
The information, software, products, and services included in and available on this website may occasionally have small inaccuracies or typographical errors. All education information or therapeutic nutrition is based on the most recent evidenced-based research. Changes are periodically made herein. Simplecitywellness may make improvements to this website at any time. Simplecitywellness may contain links to other websites that are not under control by simplecitywellness. Simplecitywellness is not responsible for the content of any linked sites. Simplecitywellness is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by simplecitywellness.
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Account Refusal/Termination
Simplecitywellness reserves the right, in its sole discretion, to refuse your service and/or terminate your access to the site, at any time, without notice.
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Location Based Care
At this point in time, our dietitians can only service people currently living in Wisconsin. With this being said, proof of Wisconsin residency will be required by the client before time of service.
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Privacy Policy
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Visiting simplecitywellness.org or sending emails to simplecitywellness@gmail.com constitutes electronic communications. You consent to using electronic communications and you agree that all information provided electronically can be used to satisfy any requirements for a written diagnosis, recommendation of care, referral, etc.
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When using this site you are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for activities that occur under your account or password. You acknowledge that simplecitywellness is not responsible for third party access to your account that results from theft or misappropriation of your account.
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Simplecitywellness reserves the right at all times to disclose any information as necessary to satisfy legal process or governmental request. Simplecitywellness reserves the right at all times to disclose any information as necessary to protect a patient if they are a danger to themselves or others.
Frequently asked questions
If you need more information, feel free to reach out via the contact tab!
How often does the information on the website update/change?
The information, software, products, and services included in and available on this website may occasionally have small inaccuracies or typographical errors. All education information or therapeutic nutrition is based on the most recent evidenced-based research. Changes are periodically made herein. Simplecitywellness may make improvements to this website at any time. Simplecitywellness may contain links to other websites that are not under control by simplecitywellness. Simplecitywellness is not responsible for the content of any linked sites. Simplecitywellness is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by simplecitywellness.
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Can all services be done virtually?
Yes. When you consent to using electronic communications and you agree that all notices, disclosures, agreements, etc. that we provide to you electronically (via e-mail and on the site) satisfy any legal requirement that such communications be in writing. As long as clients have access to a virtual meeting platform and a method of virtual communication, all services can be completed virtually. Certain services like weight and height monitoring allows for more room for error when completing via virtual report; therefore, some services rely on accurate and honest communication.
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Can a service be cancelled and refunded after being purchased?
​At this point in time, on-going services (meaning services with follow-ups included) cannot be cancelled or refunded after being purchased in whole prior to the beginning of services. In the future, this policy will change.
One time services can be cancelled/refunded, as long as it is done within 24 hours prior to the start of service. By accepting and paying for this service, you are agreeing to all of Simple City Wellness’s terms and conditions.
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Is all information protected under HIPPA rules?
Visiting simplecitywellness.org or sending emails to simplecitywellness@gmail.com constitutes electronic communications. Agreeing to services means you consent to using virtual forms of communication. You understand that all information provide to simplecitywelless via virtual meeting applications or virtual communication will be private and protected under all circumstances. In addition, when using this site you are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for activities that occur under your account or password. You acknowledge that simplecitywellness is not responsible for third party access to your account that results from theft or misappropriation of your account. Simplecitywellness reserves the right at all times to disclose any information as necessary to satisfy legal process or governmental request. Simplecitywellness reserves the right at all times to disclose any information as necessary to protect a patient if they are a danger to themselves or others.